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  • LibQUAL+ 2014

    LibQUAL+ Survey

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    LibQUAL+ Survey at Murphy Library - Completed in 2004, 2008, and 2014

    The LibQUAL+ survey has been conducted three times at the University of Wisconsin-La Crosse. Please explore the information below to learn how the survey was conducted, what was learned, and how the library used the results.

    NOTE: Information for the 2014 survey is still being analyzed and will be available soon.

    About the LibQUAL+ Library Survey

    The LibQUAL+ survey measures library users’ opinions of service quality in libraries. Developed and extensively tested by the Association of Research Libraries (ARL), it has been used by more than 1,200 libraries, including many UW-System libraries. Murphy Library conducted LibQUAL+ surveys in  2004, 2008, and 2014. we look forward to comparing our 2014 results to previous results.

    Note: The following files are PDFs and require Adobe Reader

    UW-L Results

    • LibQUAL+ Executive Summary: 2004 | 2008 - Highlights of major findings.
    • Survey Results Portfolio for Murphy Library: 2004 | 2008 | 2014  - The official LibQUAL+ results report for Murphy Library
    • LibQUAL+ Results Review & Glossary: 2004 | 2008 - A guide of terms and survey questions to be used when reviewing the survey results.
    • Sample Specifications & Response Rate: Murphy Library: 2004 | 2008
    • LibQUAL+ Comparison Data: 2004 & 2008 

    UW-L Reports

    UW System Results

    • Survey Results for UW System: 2004 (pdf) - The official LibQUAL+ results report for UW System
    • Council of University of Wisconsin Libraries Report: 2008

    More Information

    Direct questions to John Jax, Collection and Resource Development Librarian, or 785-8567.

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  • Ask-a-Librarian

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    Text: 608-588-8158

    Email: Use our Ask-a-Librarian form

    Call: 608-785-8508

    Visit: Check the reference desk hours

  • Walk-In Tours during opening week

    The library offers fast, no-registration tours for students, faculty, and staff during the first week of the semester. 

    Tours start in the library lobby at 12:00 noon every day of opening week, September 2, 3, 4, and 5. 

    The tours last about 20 minutes and cover the basic layout of the library, useful services, library collections, and tips to effectively use the library. Everyone is welcome to participate in these informal tours.



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