Executive Assistant (Voucher Included)

What Are the Duties of an Executive Assistant?

Executive assistants provide administrative and logistical support for leadership teams. This may include a wide variety of work activities, including:

• Office and administrative assistance to executive management, including managing calendars, organizing files, making travel, meeting and event arrangements
• Attending various organizational meetings including staff, committee and stakeholders
• Preparing reports for management, legal and financial data
• Training and supervising administrative and support staff
• Screening calls and managing communication for executive teams
• Maintaining relationships with clients, customers and stakeholders

What Does Executive Assistant Training Include?

A strong executive assistant training course integrates aspects of communication, organizational development, personal and team management, finance, operations and technology management.

Key topics may include:

• Organizational communication
• Organizational structure and systems
• Organizational development and change
• Organization leadership and decision making
• Technology and information distribution
• Creating functioning and productive workspaces
• Event, project and travel management
• Human resources functions, duties, and processes
• organizational finance: budgeting, financial statements, and financial transactions
• Strategic management in operations

Is Certification Important for an Executive Assistant?

Because the executive assistant role is evolving into the management domain, certification is a strong signal that an executive assistant is committed to high standards for their own work and career. The Certified Administrative Professional (CAP) designation indicates that a prospective executive assistant has undergone a program of study that covers the concepts and practices required for strong performance in the role.

Can Executive Assistants Work From Home?

The internet and online communication tools make working from home a solid possibility for executive assistants. ZipRecruiter.com reports that telecommuting, virtual assistant and work from home executive assistant positions average $30 per hour in the US.

• Prepare to take and pass the IAAP Certified Administrative Professional (CAP) exam
• Develop basic practical and managerial skills
• Explore important topics in running operations in accord with legal requirements
• Learn about how taxes affect a business, whether it's a sole proprietorship, partnership, or corporation
• Understand the process of negotiating, evaluate negotiation styles, and consider successful negotiation strategies for most environments
• Know the seven management disciplines essential to business success
• Effective organizational and business communication
• The fundamentals of administrative roles including human resources, financial responsibilities, and event and project management

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There are no prerequisites to take this course.

CERTIFIED ADMINISTRATIVE PROFESSIONAL 
Organizational Communication (Part 1)
Organizational Communication (Part 2)
Business Writing and Document Production
Technology And Information Distribution
Office And Records Management
Event And Project Management
Human Resources
Financial Functions
Workplace Behaviors
Becoming An Administrative Assistant and Advancing Your Career

MANAGEMENT TRAINING 
Financial And Accounting Management
Marketing Management
Strategic Management In Operations
Legal Issues In Operations
Legal Aspects Of Contracts
Tax Issues
Organizational Development and Change
Negotiating Strategies
Business Best Practices
Organization Leadership and Decision Making
Project Management For Executives
Seven Management Disciplines

Becky Swaim
Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Katrina McBride
Katrina McBride's career reflects extensive experience in organizational leadership, marketing strategies, and market development in multi-national corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.

Katherine Squires Pang
Katherine Squires Pang, J.D., LL.M., M.Ed has practiced law with since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas, and has been an adjunct faculty member of many universities, including New York University and the University of California, Irvine. She received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.

Jerry L. Partridge
Jerry L. Partridge is a Certified Project Management Professional with experience as a project and program manager for a major retail organization. He is a certified instructor for IBM project management courses and hosts university seminars for project managers seeking certification. He has worked extensively with the Project Management Institute, previously leading a team that developed a practice standard for Earned Value Management Systems and volunteering as a subject matter expert for an update to the Project Management Body of Knowledge (PMBOK). Partridge holds a Master of Business Administration from Central Michigan University and a Bachelor of Science from Texas A&M University.

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