Profile for Uzay Damali
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Uzay Damali
Associate Professor
Management
University of Wisconsin-La Crosse
Uzay Damali
Associate Professor
Management
Specialty area(s)
Operations Management, Supply Chain Management, Healthcare operations, and Healthcare Analytics
Brief biography
Uzay Damali is an associate professor of operations management at the University of Wisconsin La Crosse. He is the director of the Healthcare Analytics Management Program, and teaches courses in operations management and healthcare analytics management. He holds a doctorate in supply chain and operations management from Clemson University, and published in Journal of Operations Management and Decision Sciences. His current research interests include improving healthcare service quality. He can be reached at udamali@uwlax.edu.
Current courses at UWL
MGT 393: Operations Management
MGT 402: Healthcare Analytics Management
MGT 400: Healthcare Management
Education
Ph.D. in Management - Clemson University
M.S. in Industrial Management - Clemson University
B.S. in Metallurgy and Materials Engineering - Middle East Technical University, Ankara, Turkey
Career
Teaching history
University of Victoria, University of Minnesota Duluth, and Clemson University
Research and publishing
JOURNAL PUBLICATIONS (PEER REVIEW)
Damali, U., Fredendall, L., Miller, J., Moore, D., Dye, C. (2022). Enhancing patient participation in healthcare operations through patient training and education using the theoretical lens of media synchronicity. Decision Science, February issue.
Pekdemir, R., Kocakulah, M., Damali, U., Ercan, M. (2022). Business Sophomore Students’ Perceptions of Accounting Profession; Evidence for Any Change in Two Decades. Journal of Accounting and Finance.
Damali, U., Secchi, E., Tax, S., McCutcheon, D. (2021). Customer participation risk management: Conceptual model and managerial assessment tool. Journal of Service Management.
Damali, U., Kocakulah, M., Ozkul, A. (2021). Investigation of Cloud ERP Adoption in Healthcare Industry through Technology-Organization-Environment (TOE) Framework: A Qualitative Study. International Journal of Healthcare Information Systems and Informatics.
Ozkul, A., Damali, U., Nandialath, A., Stapleton, A. (2020). Determining optimum customer participation level in services: Perceptual biases and congruence. International Journal of Productivity and Quality Management, 30(3), 323–342.
Ozkul, A., Damali, U., Nandialath, A., Stapleton, A. (2019). Customer and employee perceptual congruence in service co-production. Quality Management Journal, 26(1), 2–17.
Damali, U., Fredendall, L., Miller, J., Moore, D., Dye, C. (2016). Co-creating value using customer training and education in a healthcare service design. Journal of Operations Management, 47-48, 80–97.
Stapleton, A., Pande, V., Ghosh, S., Damali, U. (2014). Refining shippers’ dyadic cost, risk, and delivery responsibilities: The principal changes to incoterms and a transaction cost focus for the future. Journal of Transportation Management, 24(4), 7–30.
Fredendall, L., Craig, J., Fowler, P., Damali, U. (2009). Barriers to swift, even flow in the internal supply chain of perioperative surgical services department: A case study. Decision Sciences, 40(2), 327–349.
Fowler, P., Craig, J., Fredendall, L., Damali, U. (2008). Perioperative workflow: Barriers to efficiency, risks, and satisfaction. AORN Journal, 87(1), 187–208.
Kudos
presented
published
published