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Eagle Mail Center

A page within Residence Life

Eagle Mail Center

The Eagle Mail Center is the central location for all incoming mail and packages for students living in the residence halls at UWL. The entrance to the Mail Center is the exterior door located at the back of Eagle Hall in the courtyard and facing Whitney Dining Center.

EMC will be closed: Wed Dec 18 through Friday Jan 1. Limited hours in January.

Questions over winter break can be sent to: eaglemailcenter@uwlax.edu or call the Office of Residence Life at 608.785.8075.

Eagle Mail Center regular hours, starting January 25, 2025:

  • Monday-Friday, noon to 8 p.m.
  • Saturday, 2 p.m. to 6 p.m.
  • Sunday, 2 p.m. to 6 p.m.

USPS, FedEx Ground, FedEx Express, and UPS mail and packages are delivered to the Mail Center, Monday through Saturday. Amazon is delivered Monday through Friday.

Amazon ordering:

If you are ordering from Amazon, use the following address:

Student first and last name
Building address (see below "I live on campus. What is my mailing address?")
Name of residence hall, Room # and Letter
La Crosse WI 54601

Students' responsibilities with mail:

Students will be provided with a mailing address for their specific residence hall and room when they receive their room assignment. They are responsible for addressing any mail or packages correctly. Students living on campus are expected to pick up mail deliveries on an ongoing basis during the academic year. Only the individual(s) listed on the mailing address of a piece of mail can retrieve the mail, package, or delivery. 

Students are responsible for updating their mailing address with online retailers and couriers. After moving off campus, students are also responsible for updating their mailing address on their UWL WINGS account. Packages or mail received once a student has left their on-campus residence will be returned to sender. The Office of Residence Life is not responsible for any mail that is lost, forwarded, or returned to sender due to incorrect address information, issues with the mail delivery company, or in circumstances where a student fails to collect their mail after being notified.

Information for Mail delivery vendors:

Attention: Amazon, FedEx, UPS, USPS, and DHL 

All on-campus students' mail and packages must be brought to the Eagle Hall garage or the Office of Residence Life, 1500 La Crosse Street.

Staff in the Office of Residence Life is available to help Monday through Friday from 8 a.m. to 4:30 p.m. The Office of Residence Life entrance is located facing the large parking lot on La Crosse Street.

Frequently asked questions:

I live on campus. What is my mailing address?

On-campus students should use their first and last name with their residence hall address for all mail and packages. 

Angell Hall
Student first and last name
422 North 14th Street
Angell Hall, Room # and Letter 
La Crosse, WI 54601

Coate Hall
Student first and last name
1405 Farwell Street
Coate Hall, Room # and Letter
La Crosse, WI 54601

Drake Hall
Student first and last name
1510 Badger Street
Drake Hall, Room # and Letter
La Crosse, WI 54601

Eagle Hall
Student first and last name
1500 La Crosse Street
Eagle Hall, Room # and Letter
La Crosse, WI 54601

Hutchison Hall
Student first and last name
1425 Pine Street
Hutchison Hall, Room # and Letter
La Crosse, WI 54601

Laux Hall
Student first and last name
622 East Avenue North
Laux Hall, Room # and Letter 
La Crosse, WI 54601

Reuter Hall
Student first and last name
1824 La Crosse Street
Reuter Hall, Room # and Letter
La Crosse, WI 54601

Sanford Hall
Student first and last name
1815 Farwell Street
Sanford Hall, Room # and Letter
La Crosse, WI 54601

Wentz Hall
Student first and last name
1515 Pine Street
Wentz Hall, Room # and Letter 
La Crosse, WI 54601

White Hall
Student first and last name
1806 Farwell Street
Orris White Hall, Room # and Letter
La Crosse, WI 54601

How do I know when a package is ready to be picked up?

Students will receive an email from eaglemailcenter@uwlax.edu when their package or letter has been processed and ready to be picked up at the Eagle Mail Center. On-campus residents must pick up their own mail with their Student ID when the Eagle Mail Center is open.

If the tracking information for the package indicates that it has been delivered but no email notification has been sent by the Eagle Mail Center, the package has not yet been processed.

Please wait until a confirmation email has been received to come and pick up the package or envelope.

What do I do for instant deliveries (DoorDash, Instacart, etc.)?

If you order something (for example, DoorDash, Instacart, grocery delivery, pizza, etc.) that is not delivered by a mail carrier such as USPS, UPS, FedEx and Amazon, you need to meet the delivery driver at the front entrance of your residence hall to pick up your items. This is the most secure way of receiving your order. 

The Office of Residence Life is not responsible for any deliveries that are left by the front door, the front desk, or the lobby area and staff may move and/or discard items if they are left unattended for a lengthy time period.

Does the Eagle Mail Center accept instant deliveries?

The Eagle Mail Center does not accept DoorDash, Instacart, grocery deliveries, pizza, flowers, etc.

The most secure way of receiving your instant delivery is to meet the delivery driver at the front entrance of your residence hall to pick up your items.

 

Can someone pick up mail on my behalf?

Residents must pick up their own mail. In extenuating circumstances, written permission from the student to whom the package is addressed is required. To request consideration of your circumstance, you will need to put your request in writing by emailing the Eagle Mail Center at eaglemailcenter@uwlax.edu with a brief description of the reason you cannot retrieve your own mail, include the name of the person who will be retrieving the package and the day they are picking it up. The EMC staff will return a message with confirmation or denial of your request.

Important: A valid Student ID is required to receive mail.

Can I mail a package from the Eagle Mail Center?

The Eagle Mail Center does not ship any outgoing envelopes or packages.

To mail outgoing envelopes: Two USPS mail drop boxes are near campus (State Street by Graff Main Hall and 14th Street/Pine Street near Angell Hall).

To mail outgoing packages:

Stamps are available for purchase at the UWL Bookstore.

Does the Mail Center forward mail?

First class mail is eligible for forwarding. Unfortunately, Amazon packages are not forwardable.

When a student no longer lives on campus, it is the responsibility of the student to update WINGS with a current address.

If you are looking for a package or envelope, email the Office of Residence Life. The Office of Residence Life is located on the northeast corner of Eagle Hall and we are open M-F from 8 a.m. to 4:30 p.m.

What if my package has been misplaced?

Please email the Eagle Mail Center if you believe your package was delivered and you did not receive an email.

If a package or letter has an incomplete mailing address, we will hold it for a week to see if we can find the owner. The student will need to provide a tracking number to confirm that the package belongs to them.

What if my preferred name is different than my legal name?

If we do not have your preferred name in our system, a package or envelope using the preferred name may not be delivered to you.

Please notify the Eagle Mail Center if you have a preferred name. 

What does it mean if I have postage due?

If you get an email from Residence Life about postage due for an envelope or package, you will need to come to the Office of Residence Life. The email will state the amount of money that is due in order for you to retrieve the mail. Please bring the exact change. This process occurs when USPS (United States Postal Service) determines that there was not enough postage to cover the cost of mailing that particular item.

The Office of Residence Life is open M-F from 8 a.m. to 4:30 p.m. and located at the northeast door of Eagle Hall by the big parking lot on La Crosse Street.

Does the Mail Center have refrigeration?

The Mail Center does have a refrigerator and limited freezer space, therefore it is important that students pick up their packages in a timely fashion, especially if they are receiving food or medication that needs refrigeration. The Eagle Mail Center staff will let you know when you receive a perishable package.

How and where do I get information about voting?

Check out this UWL Votes website for voting FAQs and the student voting guide.

Campus map highlighting Eagle Hall.

Graduate Assistant for Residence Life Operations